Because quality assurance is a top priority for our customers, it is also top priority for us. Our QMS guarantees that we have complete control over the method of manufacture of your product, and full traceability of any raw materials or purchased parts that are used in the production process. Smithstown also operate a policy of continuous staff retraining ensuring that anyone who works on a job has the relevant skills.

Our quality department is equipped with 2 Carl Zeiss Coordinate Measuring Machines (CMMs) which utilise the latest in 3D scanning software and is operating under a controlled environment ensuring temperature control of 20°C ± 1° and level of humidity less than 55%

Our Umm850 CMM is equipped with a VAST scanning head allowing us to offer our customers a comprehensive reverse engineering service by scanning and digitizing your component and providing a 3D CAD model to our design team for product modifications or for supplying technical drawings.

As your manufacturing partner Smithstown can offer full validation of your product incorporating PPAP including:

  • Process maps
  • Risk analysis
  • First article inspections
  • Process capabilities
  • Gauge R & R

As a standard with every job we produce, we can offer Inspection reports detailing actual measurements across any tight tolerance dimensions. We can also offer certificates of conformance.

  • Measurement Repeatability
  • Measurement Conformance
  • Measurement Precision
  • Measurement Accuracy

Our Quality Offering

  • ISO13485, ISO14001 certified

  • Full material or purchased part traceability
  • Environmental and temperature controlled QC laboratory
  • 4 x Carl Zeiss CMMs with 3d scanning heads, ideal for reverse engineering and digitizing
  • 8 x OGP Smartscope vision inspection systems

  • Controlled QC laboratory environment
  • Product validation per FDA guidelines
  • PPAP